Transaprent Communication - What if everyone was on the same page about compliance?
TRANSPARENT COMMUNICATION
WHAT IF EVERYONE WAS ON THE SAME PAGE ABOUT COMPLIANCE?
 
Better Communication through phone and email

BETTER – AND INSTANT – COMMUNICATION
WITH COMPLIO

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Communication removes potential obstacles – insufficient documentation, the need for an exception to a rule – and keeps the compliance process moving forward. Administrators and individuals can communicate with each other and with American DataBank through multiple streams:

Communication Center Features
CUSTOM INSTRUCTIONS

We upload a summary of your requirements into Complio. Individual users can refer to this information as they gather documents and prepare for the entry process.

REQUIREMENTS EXPLANATIONS

Within each item, an explanation of the requirement and your specific rule for compliance appears.

AUTOMATIC REMINDERS

Complio automatically sends reminders to individuals when action is necessary, when an item is nearing expiration, or when overall compliance status changes.

THE COMMUNICATION CENTER

In addition to sending direct message to specific users, the Communication Center allows Administrators to send messages to groups of users. Templates can also be created for frequently sent messages. When a new Complio message is received, the user receives an alert to check Complio (sent to an external email address). But, because all messages stay within Complio, sensitive information remains protected behind system login and security. A history of all messages is captured and stored in Complio as part of the compliance record.

NOTES CAN BE LEFT WITHIN REQUIREMENTS

Users can provide an explanation for Administrators; or the Administrator can leave granular feedback regarding a specific document uploaded by the User.

TOOLS AND SUPPORT

Onscreen instructions, mouse-overs, help files and videos assist individuals as they move through the process of becoming compliant. Technical support is always included with Complio, and our team of professionals is available via chat, email or telephone.

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